{"id":16,"date":"2025-04-22T19:11:54","date_gmt":"2025-04-22T19:11:54","guid":{"rendered":"https:\/\/businesssecurityhub.com\/?page_id=16"},"modified":"2025-07-28T13:53:28","modified_gmt":"2025-07-28T13:53:28","slug":"faq","status":"publish","type":"page","link":"https:\/\/businesssecurityhub.com\/?page_id=16","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1456px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p class=\"wp-block-paragraph\">FAQ&#8217;s about the product<\/p>\n<\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-1 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-color7) !important;border-color: var(--awb-color7) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color4);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color4);}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color4)!important;border-color: var(--awb-color4)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-194 \"><span class=\"entry-title rich-snippet-hidden\">I have your 24\/7\/365 Monitoring &#8211; What do you NOT do for me?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/businesssecurityhub.com\/?author=1\" rel=\"author\">wp-businesssecurityhubcom<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T18:54:52+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-194\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-194\" href=\"#collapse-1-194\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I have your 24\/7\/365 Monitoring &#8211; What do you NOT do for me?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-194\" aria-labelledby=\"faq_1-194\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\">So, here is what we do not do.\r\n\r\nIf you have had a cyber incident and we have responded and helped isolate it, \u00a0we do not offer full incident response, digital forensics or anything like that. \u00a0 \u00a0We provide Detection, Containment and a certain level of eradication. \u00a0It is critical that even with these services, you need to ensure you have your data backed up and protected.<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-192 \"><span class=\"entry-title rich-snippet-hidden\">I have your 24\/7\/365 Monitoring &#8211; What do you do for me?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/businesssecurityhub.com\/?author=1\" rel=\"author\">wp-businesssecurityhubcom<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-10-07T18:52:53+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-192\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-192\" href=\"#collapse-1-192\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I have your 24\/7\/365 Monitoring &#8211; What do you do for me?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-192\" aria-labelledby=\"faq_1-192\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Great Question. \u00a0When you have this, your device is monitored all the time by a Security Operations Centre that runs 24x7x365. \u00a0If something happens on your device, we will get alerted and can then inform you. \u00a0If it&#8217;s serious, your device will be locked down from the internet.<\/p>\n<p>We will also have a report sent to you every month to show you what has been happening on your device. \u00a0All incidents also get a report.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-162 \"><span class=\"entry-title rich-snippet-hidden\">I have Anti Virus, I should be good right?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/businesssecurityhub.com\/?author=1\" rel=\"author\">wp-businesssecurityhubcom<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-07-28T14:02:12+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-162\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-162\" href=\"#collapse-1-162\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I have Anti Virus, I should be good right?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-162\" aria-labelledby=\"faq_1-162\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>That would be a no! Whilst it is great that you have Anti Virus, on its own in 2025 it is just not enough. You need to add some more layers on top of it. \u00a0With our Endpoint Detection and Response, we integrate to Microsoft Defender. This means that you do not need to pay for AV and EDR, just pay for EDR and you get the best of both worlds. \u00a0I will also say, that relying on just one security mechanism is a false sense of security. \u00a0 Imagine you have a 10ft gate to get into your house, \u00a0but a 1ft wall with a gap in it all the way around.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-160 \"><span class=\"entry-title rich-snippet-hidden\">I am only a small business, how do they know who I am?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/businesssecurityhub.com\/?author=1\" rel=\"author\">wp-businesssecurityhubcom<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-07-28T13:58:54+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-160\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-160\" href=\"#collapse-1-160\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I am only a small business, how do they know who I am?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-160\" aria-labelledby=\"faq_1-160\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>They don&#8217;t! \u00a0If you take a phishing email (SPAM), \u00a0if you fall for this, that&#8217;s when they will take a look at who you are, \u00a0possibly encrypt your data and they will decide what ransom you might be prepared to pay. \u00a0The hackers or threat actors send emails to as many domains as possible, and if your domain is on a list somewhere, they will target you.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-158 \"><span class=\"entry-title rich-snippet-hidden\">How do I get 100% protected<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/businesssecurityhub.com\/?author=1\" rel=\"author\">wp-businesssecurityhubcom<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-07-28T13:56:11+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-158\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-158\" href=\"#collapse-1-158\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do I get 100% protected<\/div><\/a><\/h4><\/div><div id=\"collapse-1-158\" aria-labelledby=\"faq_1-158\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There is no way to be 100% protected. All you can do as a business owner is put the best measures in place that you are able to. Take a layered approach and do not put all your eggs in one basket. \u00a0Take this example &#8211; If you were looking at physical security, would you spend all your money on expensive locks for your front door, and then leave the windows with a weakness? \u00a0Same goes for cyber security. \u00a0Take a layered approach and make it as difficult as possible for hackers to get in.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-155 \"><span class=\"entry-title rich-snippet-hidden\">Who are these services for?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/businesssecurityhub.com\/?author=1\" rel=\"author\">wp-businesssecurityhubcom<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-07-28T13:52:15+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-155\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-155\" href=\"#collapse-1-155\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Who are these services for?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-155\" aria-labelledby=\"faq_1-155\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Our aim is to bring all of these services to business&#8217; that have one person all the way up. There is no business too small. \u00a0Our mission is to bring cyber security and peace of mind to all business.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/businesssecurityhub.com\/index.php?rest_route=\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesssecurityhub.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/businesssecurityhub.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/businesssecurityhub.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/businesssecurityhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16"}],"version-history":[{"count":3,"href":"https:\/\/businesssecurityhub.com\/index.php?rest_route=\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":157,"href":"https:\/\/businesssecurityhub.com\/index.php?rest_route=\/wp\/v2\/pages\/16\/revisions\/157"}],"wp:attachment":[{"href":"https:\/\/businesssecurityhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}